BW )(: dell server vista refund

[Richard Higgs]

Hi all, on Friday we spent some time on the phone to Dell's helpful customer
support line. We ordered a new machine for CSVEnviroment, it came with
Windows installed. We successfully got the refund from Dell for the unwanted
software. The big surprise was the price, 17 pounds for Vista and 6 pounds
for Works.

here's thire mail:

  Date: Tue, 8 May 2007 16:58:55 +0530
    From: *@Dell.com
Reply-To*@Dell.com
 Subject: Dell Customer Case#519956561
      To: sam at bristolwireless.net


> Dear Mr Rossiter,
> I'm pleased to tell you that I have successfully concluded your case
> by refunding 23 pounds back into your account and please do reply
> incase of any queries, and have logged it with the following details:
> My Name: Sandhya K
> Please mail me back if you feel the issue is not resolved to your
> Complete Satisfaction
> We pride ourselves on the quality of our Customer Service, if the
> issue is not resolved to your satisfaction please contact my
> supervisor:Kaushik_sunkara at dell.com
> Thanks,
> Dell Customer Care
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